FREQUENTLY ASKED QUESTIONS

If you don’t find the answer you’re looking for, PLEASE REACH OUT.

  • Look for photos that make you happy or evoke strong emotions.
  • Choose photos of people or pets you love.
  • Consider photos from special moments in your life, such as holidays, weddings, or family gatherings.
  • If possible, use photos taken by professional photographers that have a release for any copyrighted images.
  • Outdoor lighting in the shade can provide flattering lighting for portraits.
  • Soft smiles tend to work better than big, toothy grins in a drawing.
  • Photos that are focused and high resolution help the artist see good facial detail, resulting in a better portrait.
  • When emailing photos from an iPhone, choose the “Actual Size” setting; when emailing from an Android, choose “Original Size”.
  • Ask family members to email photos rather than texting them, as texting reduces photo resolution.

If you are paying for a commissioned piece, I can provide a digital preview of the art on your wall. If you are not commissioning a piece but would like to see what a particular artwork would look like in your space, there are many apps available that can help you visualize the art on your wall. Some popular options include ArtPlacer, Saatchi Art’s “View in a Room”, and Artfully Walls.

Prices are listed in Australian Dollars

Yes, I want you to love your artwork. Please see return and refunds policy. If for any reason, you’re not completely satisfied, please email contact@kyliemackay.com.au 

Yes. If there is a piece that you’re interested in and would like to explore payment options with a layby plan, please do not hesitate to contact me at: contact@kyliemackay.com.au

Artwork will ship after the final payment is cleared.

No. By purchasing artwork, you are not purchasing the copyright. Even if you physically possess the original, the creator (artist) retains copyright and reproduction rights. You may not reproduce or make copies of the artwork.

Scroll to Top